Cellulant develops an electronic payment service connecting customers with banks and utility services to create a payment ecosystem. The company offers services including payment collection, merchant onboarding, wallet management, and fund https://dreamlinetrading.com/ disbursement, all managed through a dashboard. 250 of the most promising private companies applying a mix of software and technology to transform the financial services industry.

Yapstone Review – Payment Options Features & Rating

Many other owners/hosts went through the same process of being cheated by fraudulent chargebacks. The only explanation left is Yapstone purposely designs its system to not give owner / host any chance to win back any chargeback. We again received email from Yapstone confirming they received our documents, and they will “submit your chargeback dispute documents to the card issuing bank.”8. We emailed evidence and documents, again for the 2nd time, to Yapstone right away.7.

If you email they send an xcritical rezension automated response and don’t get back to you for a day or so. Company culture is not focused on providing value to its customers. Sometimes it’s for cancelled reservations that have already been refunded yet we still get charged the $25 fee, not fair. We highly recommend getting you account started with Tony Maskell becase he makes sure that everyone gets what they need!

Vacation Rent Payment Reviews 11

So go ahead & ask the Yapstone / HolidayRentPayment to do something, for they’re the ones charging extra fees every time to handle the “fund processing”.Well, don’t bother. Since YapStone offers payment processing for businesses like vacation rentals, you might find it necessary to take payment in another currency. Yapstone powers payments for HomeAway, VRBO, and thousands of apartment rental and vacation rental companies, homeowners’ associations, and self-storage companies. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. We manage 50 vacation rental units in New Orleans and receive personalized service with much lower processing fees than competitors.

Somehow the guest (from abroad) managed to claim the transaction as fraudulent and Yapstone gave it right back to them out of my account directly! Last month and this month they started billing me for an account that was closed over 6 years ago. We’re beyond happy with the account operation and support they provide.

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The ability to get same day help is invaluable. The funding timeframe can be a real issue when handling escrow funds. Very helpful when it came to a credit card chargeback.

ALL GOOD VACATIONS

PayNearMe is a technology company that operates within the financial services industry, providing a payment processing platform. They also implemented « per transaction » fees so those start to add up when a guest asks for a payment plan.The improvement is in their customer service. For us, the new « wait time » for the money Yapstone collects is about a week to ten days. The promised time for the payments to reach my account breaks European banking regulations – EU regulations are very clear and very specific for Euro payments within SEPA.

Recaptures and Chargeback Fees

When I arrived at work the next day, he had sent me an explanation for the issue and a work around. Cian said he did not know the answer but would ask someone else in another department and he would get back to me the next day. I would suggest you find someone else to do business with. I have no idea who these people are and how they got my info and card number, but it’s obviously fraudulent and criminal. I have no relation to this company, and I don’t own a vacation home.

How To Choose The Best Payment Gateway Software For Your Business

  • Yapstong provides a great service.
  • Very helpful when it came to a credit card chargeback.
  • They are using Covid as an excuse for holding payments.
  • All property owners big and small should seriously consider looking for an alternative service provider, unless Yapstone rethinks its policies.

As of late November 2015, there are 2 one-star reviews for a one-star total rating for YapStone. Online and virtual terminal payments require a computer with internet access to use. YapStone lets you quickly and safely take credit cards, debit cards, ACH payments, and cash through multiple channels, including online, by email, via mobile app, by phone, by text, or in person. This software hasn’t been reviewed yet. Tap into our in-market expertise on local consumers and payment methods. Read reviews about and evaluate some popular Yapstone alternatives

They add service charges when they are not supposed to. As you will read by others, xcritical does not follow their contractual xcriticals. I hope someone with a ton of money decides to sue them. No way to reach them, no phones, they keep your money they are supposed to disperse to you…. Absolutely horrible « business »…

Do you use YapStone for your payment processing? Not all details are available, but readable complaints allege inaccurate late fees, high payment fees, and fees not clearly disclosed. Reviews accuse YapStone of predatory practices and fee structures, poor customer service, and inability to fix problems.

  • Has Yapstone ever thought that the way to retain clients might be to offer a better service, not a worse one?
  • YapStone – Powering Payments YapStone powers a “full stack payments platform” that is changing how the world pays.
  • While we validate these reviews as best we can, CardFellow does not verify that a reviewer is using or has used a processor’s service.
  • The customer service is outstanding.

If there was another listing company out there, I would cancel with VRBO today! VRBO/HOMEAWAY evidently contracted with them, and receiving our payments is like pulling teeth. For nearly 2 weeks I have been trying to consolidate the payments that I have received from Yapstone with what I think I should have been paid.

Accept all major and alternative payment methods from around the world. They were totally unable to wind down the contract with their longstanding partner (HomeAway) at the expense of their customers (renters like me). Bad business model if they want to stay in business. They are a payment provider. Withholding money which is not theirs to keep. When asked about the service charges or other breaches of their contract they are ultimately useless in replying, not to mention take forever to reply.

No matter your industry, Yapstone’s flexible platform can future-proof your payments and expand your customer base. Approve 95% of merchants in record time with seamless, scalable onboarding for marketplaces, vacation rental hosts, freelancers, and more. Leverage Yapstone’s entire payments platform, or plug into the features that fit your business requirements to amplify your growth.

Yapstone (the payment services provider HomeAway use) have without notice decided to withhold my guests’ payments for up to 12 months rather than pay within 5-7 working days. As the company focuses heavily on rental payments, many YapStone customers accept payment online or in-person using a virtual terminal and therefore don’t need point-of-sale equipment. SF Shannon used Yapstone for payment processing because of slick marketing touting the company as the best choice for the vacation rental industry. Its platform enables businesses to collect payments online and offline while allowing anyone to pay from their mobile money, local and international cards, and directly from their bank. The company offers services including voice-assisted payments, digital billing, and merchant payment solutions.